Terms of Use

These Terms of Use govern your use of the HairLab app and the associated website (together, the “Services”). By downloading, installing or using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

1. Provider

The provider of the Services is Artemi Polonski (HairLab), Schleswiger Damm 193D, 22457 Hamburg, Germany, reachable at artemi.polonski@gmail.com.

2. Description of the service

HairLab is an AI-powered application that lets you virtually try on hairstyles, hair colors and beards based on your own photos and receive recommendations for your face shape. The results are computer-generated previews and suggestions. They are intended as inspiration and a decision-making aid and do not constitute a guarantee of any specific real-world result.

We strive to provide the Services reliably but cannot guarantee uninterrupted availability or freedom from errors. Features may evolve, change or be discontinued.

3. Account

Certain features require a user account. You can register via Sign in with Apple, Google or email. You are obliged to keep your access credentials confidential and are responsible for activity carried out through your account. You warrant that the information you provide is accurate.

4. Eligibility

You must be at least 16 years old to use the Services. You warrant that you only upload photos that:

• show yourself, or for which you hold the necessary rights and consents,
• do not infringe the rights of third parties (in particular personality and copyright),
• do not contain unlawful, offensive or objectionable content.

5. Permitted use and prohibitions

You undertake not to misuse the Services. In particular, you must not:

• use the Services for unlawful purposes or to infringe the rights of third parties,
• upload photos of other people without their consent,
• distribute generated content in a misleading, defamatory or deceptive way (e.g. as genuine photographs),
• circumvent security measures, reverse-engineer the Services, scrape them automatically or overload them,
• introduce malware or impair the infrastructure.

6. Purchases, subscriptions and credits

Some features require the purchase of credits or a subscription. Purchases are processed through the respective app store (e.g. the Apple App Store); its terms apply in addition. Prices and the scope of services are shown to you before purchase.

• Subscriptions renew automatically for the selected period unless cancelled in time before the renewal date. Management and cancellation take place via your app store account settings.
• Credits for generations are tied to your account and cannot be paid out in cash.
• Withdrawal and refunds are governed by applicable law and by the policies of the respective app store through which the purchase was made.

7. Intellectual property

The Services, including software, design, trademarks, text and style libraries, are protected by copyright and remain the property of HairLab or the respective rights holders. We grant you a simple, non-transferable, revocable right to use the Services for your personal purposes.

8. Your content

You retain all rights to the photos you upload. You grant us a simple right, limited to the duration of processing, to use your photos solely to provide the features you request (analysis and generation of the previews). No use beyond this takes place. Details are set out in our Privacy Policy.

9. No professional advice

HairLab does not replace professional advice from hairdressers, barbers or other professionals. The final decision about a haircut, coloring or treatment is yours and made at your own responsibility.

10. Liability

We are liable without limitation in cases of intent and gross negligence and in accordance with mandatory statutory provisions (e.g. product liability, injury to life, body or health). In cases of simple negligence, we are liable only for breach of a material contractual obligation (cardinal obligation) and limited to the foreseeable damage typical for this type of contract. Liability is otherwise excluded.

To the extent permitted by law, the Services are provided “as is” and “as available”. We make no warranty as to the accuracy or suitability of AI-generated previews.

11. Term and termination

You may stop using the Services at any time and delete your account in the app. We may suspend or terminate access if you breach these Terms or if this is required for legal or security reasons.

12. Changes to these Terms

We may amend these Terms of Use, for example in the event of changes to the Services or the legal situation. We will notify you of material changes in an appropriate manner. Continued use after the changes take effect constitutes acceptance of the then-current version.

13. Governing law and jurisdiction

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of your country of residence remain unaffected. To the extent permitted, the place of jurisdiction is the registered seat of the provider.

14. Apple App Store

If you download the app from the Apple App Store, the following additional terms apply. They follow Apple's standard licensing terms (Licensed Application End User License Agreement), which apply in addition where these Terms do not provide otherwise:

• These Terms are concluded between you and HairLab only — not with Apple. Apple is not responsible for the app or its content.
• The license granted to you is limited to a non-transferable license to use the app on Apple-branded devices that you own or control, as permitted by the App Store Terms of Service.
• HairLab, not Apple, is solely responsible for maintenance and support of the app. Apple has no obligation to provide any support services.
• In the event of a failure of the app to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• HairLab, not Apple, is responsible for addressing any claims relating to the app (e.g. product liability, legal compliance, consumer protection) and any third-party claims of intellectual property infringement.
• You represent that you are not located in a country subject to a U.S. government embargo and are not listed on any U.S. government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you upon your acceptance.

15. Final provisions

Should any provision of these Terms be invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the legally permissible provision that comes closest to its economic purpose.

16. Contact

If you have any questions about these Terms of Use, you can reach us at artemi.polonski@gmail.com.